Billing Terms and Conditions
Payment Policy for Festivo Kimonos
Effective Date: January 13, 2025
At Festivo Kimonos, we strive to provide a seamless shopping experience. Below is our payment policy outlining the accepted methods, currency, and other important details regarding your purchase.
1. Accepted Payment Methods: We accept the following payment methods for purchases made on our online store:
Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
PayPal
Apple Pay
2. Currency: All transactions on our website are processed in U.S. Dollars (USD). Please note that your bank or payment provider may charge additional fees related to currency conversion if you are making an international purchase.
3. Payment Authorization: Upon placing an order, you will receive an email confirming your purchase. Payment will be authorized and processed at the time of checkout. If there are any issues with your payment method, you will be contacted by our team to resolve the matter.
4. Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase. Please review the confirmation carefully. If there are any discrepancies or issues with the order, please contact us immediately at info@festivokimonos.com.
5. Taxes and Duties: Sales tax (if applicable) will be calculated at checkout based on your shipping address. International customers are responsible for any import duties, taxes, or customs fees incurred upon delivery.
6. Payment Security: We use industry-standard encryption technologies to protect your payment and personal information during transactions. All transactions are processed through secure payment gateways to ensure the safety and confidentiality of your data.
7. Payment Disputes: In the event of a payment dispute or chargeback, we ask that you contact us directly at info@festivokimonos.com so that we can address and resolve the issue promptly.
8. Contact Information: If you have any questions regarding our payment policy or require further assistance, please feel free to reach out to us at:
Email: info@festivokimonos.com
Thank you for shopping with Festivo Kimonos! We appreciate your business and look forward to serving you.